Shipping Policy

Thank you for shopping with Golden Root Herbal.

Processing Time

Orders are typically processed within 2–5 business days. During high-volume periods, processing times may be slightly extended to ensure quality and care.

Shipping

Free U.S. shipping may be offered on qualifying orders.
Tracking information will be sent via email once your order has shipped.
Delivery times vary depending on carrier and location.

Incorrect Addresses

Please ensure all shipping information is correct before placing your order. Golden Root Herbal is not responsible for delays or lost packages caused by incorrect addresses submitted at checkout.

Lost or Delayed Packages

Once a package has been shipped, delivery is handled by the carrier. If your package is delayed or marked delivered but not received, please contact the shipping carrier directly before reaching out to us.